Frequently asked

No. Only you will know this is a secured credit card. Your payment and account history will be reported monthly to all three major consumer credit bureaus without being flagged as a secured card.

No. Security deposit funds are placed in an FDIC-insured account that does not earn interest.

Please contact the credit bureaus directly. You may need to authorize them to report the account. Experian 1-888-397-3742 TransUnion 1-800-916-8800 Equifax 1-866-349-5191

Current service members, veterans and eligible surviving spouses could qualify for a VA backed home loan. If you qualify for a VA home loan, a portion of your mortgage is secured through a private lender, guaranteed by the VA. As a government backed loan there are different requirements designed to reduce the financial burden to the borrower through various benefits. Unlike conventional mortgages, buyers who qualify for a VA home loan do not need to make a down payment on their prospective property. Instead, veterans and service members can put that money into their savings, projects, or other necessary costs..

Your opensky credit card(s) are all automatically enrolled in the opensky Rewards program.

You can use your opensky credit card everywhere Visa® is accepted. Plus, you’re eligible for special Visa® discounts through www.visa.com/discounts.

You will receive cash back as a statement credit within 120 days after the qualified transaction has been processed.

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Your security deposit will be returned to you once your account is closed and the balance is paid in full. We may use your security deposit to expedite the pay down of your outstanding balance. In certain circumstances it can take eight (8) weeks however, it generally takes less than four (4) weeks to receive your security deposit refund in the mail.

Please refer to your Card Agreement for additional details related to your security deposit.

We report credit card account information to the credit bureaus once a month at the time your billing statement is generated.

A pre-qualification is a letter provided to a buyer from a loan officer. It is intended to provide an indication of the mortgage the buyer might qualify for. A pre-approval letter from a lender is a letter that indicates a conditional commitment to lend. Conditions will apply to items not completed yet like an appraisal or title work, as well as items that may still be needed from the buyer. However, it allows the loan originator to firmly state that the buyer qualifies for a specific mortgage dollar amount, provided all conditions are eventually met and based on an underwriter’s review of their financial information - including their credit report, pay stubs, bank statement, salary, assets and obligations which is documentation provided by the buyer.

Your new card will be automatically reissued to you the month prior to the expiration on your current card. If you have not received your new card, please contact our Customer Service Department at the phone number listed on your billing statement or on the back of your credit card.

It is not always necessary to alert us of your travel plans. However, you can advise us before traveling by calling the number on the back of your card. If you are already outside of the country, please give us a call using our international collect telephone number, 516-576-8685.

The main difference is that unsecured credit cards don't require a security deposit while a secured card does require a security deposit. With an unsecured card, the maximum limit is set by the issuer and is usually based on your credit score and history. With a secured card, the maximum limit is set by the security deposit amount used to fund the card.

We don’t mean to brag (okay, we do), but the opensky Secured Visa® Credit Card has been rated the best secured card to build credit by a whole bunch of industry experts, like Nerdwallet, Forbes, NextAdvisor, and The Points Guys.

Third party advertisers, such as Credit Karma, receive compensation from opensky.

Aside from the obvious benefits of more purchasing power and a little more cushion against life’s unexpected expenditures, getting more credit can give your credit score a real boost if you continue to spend and pay wisely. A higher credit line can lower your utilization (how much credit you have vs how much you’re using) which counts for 30% of your total credit score. And higher credit scores can give you a better chance at being approved for loans or even net you a lower interest rate on a loan. Not to mention that raising the credit line of your opensky card never requires a hard pull of your report—ensuring that you get more opportunities to build without any roadblocks.

Opensky Rewards is a program that links offers from merchants directly to your enrolled card, allowing you to automatically earn cash back. Simply view your offers, use your enrolled card at participating merchants, and earn cash back.

You must pay off all or part of the balance before you can charge any more purchases. Regular monthly payments that pay down the balance frees up credit, no matter how much you have charged. If you charge up to your credit limit and fail to make timely monthly payments, then your card will be considered overdue, which will be reported to the credit bureaus.

When you apply for an opensky Visa® Credit Card, we will ask you for your name, address, date of birth and other information that will allow us to identify you. You may be asked to provide your driver’s license or other identifying documents. We are required to follow this procedure each time an account is opened, even if you are a current customer of Capital Bank, NA.

FICO score requirements vary by mortgage loan program, FICO requirements for an FHA or VA loan may be lower than a Conventional 30-year fixed mortgage, however we generally suggest a minimum of a 620 FICO score when applying for a mortgage. You are entitled to an annual free report from each agency, available from AnnualCreditReport.com. look for errors such as old debts you’ve paid off or items that aren’t yours. Take steps to dispute errors and follow up to make sure they’ve been corrected; these can take time to resolve.

The problem with most traditional credit cards is that you usually can’t get one if you have poor history—which makes it difficult to build the credit you need to improve your score, make progress, and qualify for a card in the first place. With opensky, you can access a secured credit card, no credit check and no risk required.

The main advantage is not having the limitation of providing a security deposit to fund it. Because of that, credit limits can be higher. Additionally, for those with good credit, these cards can have competitive interest rates and other rewards.

Opensky will primarily look at your spending/payment history when considering a credit line increase. That’s why your first six months of good spending habits and on-time payments makes you eligible for an increase. If you have not been approved in the past, here’s a short list of tips that can help bring you back into consideration in the future.

• Pay your bill on time every month.
• Make more than your minimum monthly payment to pay down balances quickly.
• Keep all your accounts in good standing.
• Set up monthly payment alerts or use tools like auto-pay to help keep you on track.

Your opensky credit card is automatically enrolled in the program, and it's free to start saving with opensky Rewards.

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Your card information is never stored on the physical device or shared with the merchant when you shop. When you make a purchase, a digital account number along with a dynamic, transaction specific code is used to process your payment.

We will notify you with an email from opensky once your application has been approved. Upon receiving and processing your security deposit, your credit card is made and then mailed to you. This can take up to 12-14 business days.

Engage the mobile wallet of choice on your mobile device. Hold the device near the payment terminal. A confirmation message on the payment terminal will let you know your purchase was successful. For specific information on using your mobile wallet, refer to the wallet's website.

Visit www.openskycc.com, open the menu and click the “My Account” button located at the top and log in. Select the Payment Services tab and choose to set up one-time or recurring online payments from the drop-down menu.

Please contact our Customer Service Department at the phone number listed on your billing statement or on the back of your credit card.

To remove a card from a mobile wallet, simply select the card in the wallet app and select the option to remove the card. For specific information related to your mobile wallet, refer to the wallet's website.

You can make monthly credit card payments using the following methods:

Via the opensky Mobile App or online account management- you can sign up for Auto-Pay and schedule recurring, monthly payments, or set up one-time payments.

Send in a check with the remittance slip that is included in your monthly billing statement.

You are automatically enrolled in opensky Rewards, though some offers require activation.

Applying for opensky is easy, with no credit check or risk to apply, and an impressive 88% average approval rate*. Just answer a few simple questions, provide some basic information, and click “Submit” to send your form. You’ll receive your approval in real-time.

You can enroll in paperless statements from within My Account online ( visit www.openskycc.com, open the menu and click the “My Account” button located at the top) or from within your opensky Mobile App. After logging in, select Account Services, Paperless Statements, and then follow the prompts.

Please contact our Customer Service Department at the phone number listed on your billing statement or on the back of your credit card, or you can click Contact Us.

You can close your account at any time by contacting our Customer Service Department at the phone number listed on your billing statement or on the back of your credit card.

Your security deposit will be returned to you once your account is closed and the balance is paid in full. We may use your security deposit to expedite the pay down of your outstanding balance. In certain circumstances it can take eight (8) weeks however, it generally takes less than four (4) weeks to receive your security deposit refund in the mail.

Please refer to your Card Agreement for additional details related to your security deposit.

Please contact our Customer Service Department by calling 1-800-859-6412 (24/7). We welcome relay calls, please dial 711 (Nationwide) to engage Telecommunication Relay Service. You may be required to provide a copy of the death certificate prior to closing the account.

Regular email updates are sent to applicants providing the status of their application throughout the entire process. To ensure you are receiving our emails, please add opensky to your contact list. You can also check the status of your application anytime! Simply visit www.openskycc.com and click on the Check Application Status link to request online access. We will ask you to verify a few pieces of information and then we will send you an email with a unique one-time passcode that will give you access to the status of your application.

You may cancel a payment by logging into your account online at www.openskycc.com, opening the menu and clicking the “My Account” button located at the top, or via the opensky Mobile App and viewing the pending payments. This is only if the payment has not already been processed.

You can add or remove an authorized user by calling the number on the back of your card.  Please note that to add an authorized user, you must be the primary cardholder on the account. Adding an authorized user can be done only after you have been approved for an account – not during the application process.

Please contact our Customer Service Department at the phone number listed on your billing statement or on the back of your credit card for assistance.

You can update your contact information online. Visit www.openskycc.com and click the blue MyAccount button. Log into your account, select the Account Services tab, and click on Update Contact Information.

You can request to raise your credit line at any time—it’s easy, too. Just log in your opensky account online or mobile app and choose the Request Credit Line Increase option in the Account Services section. We’ll review your account, and, if approved, you’ll receive an approval letter with instructions on how to send the additional security deposit to fund your new limit.

Companies often look for people who have a responsible credit history, as it represents a history of good spending habits and a high likelihood that money lent (that is, your line of credit) will be paid back on time. The higher your score, the better chances you have for being approved for a card with competitive interest rates.

The quickest way to access your account statements is by visiting our website at www.openskycc.com. Open the menu and click the “My Account” button located at the top and log in. To view or print a copy of your statement, Click on Account Information, and from the drop-down menu select Online Statements. You can also access your statements from within the opensky Mobile App. Simply login to your app to view your statements or download them to print copies. Statements are FREE online and via our Mobile App.

Opensky is the most accessible solution for people looking to establish or rebuild their credit. With no credit check or bank account required to apply, an impressive 88% average approval rate*, and a low refundable deposit, we’re making it easy for everyone to access the opportunities they need to impact their best future.

Requesting an increase is easy and can be done at any time. Simply visit openskycc.com, open the menu and tap on the “My Account” button. The My Account page will allow you to log in. Once you have logged into your account, choose the “Request Credit Line Increase” option in the “Account Services” section. If approved, you’ll receive an approval letter with instructions on how to send the additional security deposit to fund your credit limit increase.

Opensky Secured Visa® Credit Cards require a refundable security deposit that’s equal to your credit limit (for example, $200 down means you have a $200 limit). This enables you to open an account without a credit check, so you can still get a card and use it right away to improve your record—regardless of your history.

Please contact our Customer Service Department at the phone number listed on your billing statement or on the back on your credit card. You may be required to show proof of name change prior to having your name updated in our system.

Not with opensky. At opensky, we’re in the business of helping you build your credit, which means we want to ensure you don’t have roadblocks in your way. Whether you’re requesting a line increase or being considered for one after the first six months, opensky will not pull a copy of your credit report in order to provide you with more opportunities.

Yes, opensky currently supports Apple Pay, Google Pay, and Samsung Pay.

An opensky secured card is designed specifically to help you quickly grow and improve credit by providing monthly reporting to the three major bureaus, built-in line increases, accessible tools that promote good spending habits, and turbocharged growth. All of these things work together to improve your FICO score month after month, and help you reap the rewards of financial wellness.

Increasing your credit line can lower your utilization ratio (the amount you can borrow vs the amount you’re using). If your spending and on-time payment habits remain the same, but the amount of available credit has increased, your score can see a boost from that lower utilization. But be aware that the opposite is also true—dramatically increasing your spending with a higher limit can raise your utilization and lower your credit score.

Our mortgage loan experts have access to various down payment assistance programs, and they vary by county and state. The best way to know your options is to speak with one of our mortgage loan officers.

For security purposes, we will send you a one-time passcode via email or text depending on which option you choose. This step allows opensky to confirm your identity and protect your personal information.

After your first six months of on-time payments—and every three months after that—you may be eligible for a credit line increase without adding to your original deposit. This means more to build with and more spending power when you need it most.

There may be alternatives to providing a 20% down payment on the purchase of your home. You can choose to pay Private Mortgage Insurance (PMI) premiums with your monthly payment on a conventional loan and reduce your down payment to 15% down, 10% down, 5% down and in some instances for a 1st time homebuyer as little as 3% down. Other options include FHA insured loans, which require Mortgage Insurance Premiums (MIP), but have a down payment requirement of as little as 3.5%. Veterans Administration (VA) guaranteed loans also have low down payment options for qualifying individuals.

Yes. Opensky now provides a pathway for people who want to build their credit with a secured card to graduate to an unsecured card. With opensky, you can start building credit quickly and get evaluated for line increases starting at 6 months. You may be eligible for an opensky Gold Card in as little as 6 months—helping you to double your credit building power, with even more flexibility and freedom.

Your card can be used everywhere you see the Visa® logo, worldwide.  All you have to do is notify us you will be traveling outside the US.  Sign In to your account and update your Travel Notifications under the Service tab or call us.

Yes. This is a great way to build credit while keeping your monthly expenses the same. Simply select this credit card as your payment method of choice when setting up automatic bill pay for your other bills.

An FHA loan is a government insured home loan with more flexible lending requirements than a conventional mortgage. FHA loans have lower credit score requirements and down payments as low as 3.5%, making them a good option for first time homebuyers. While mortgage insurance with an FHA loan can be more costly than with a conventional loan, it may still be a great option to get you into your first home.

It may be tough to be approved for this type of card if you have a low credit score. Generally “bad” credit is considered to be a credit score below 579, though some lenders may have different thresholds. We recommend using a secured card to build and improve your credit to help you graduate to an unsecured card. A higher credit score can help indicate to a lender that you have good spending and payment habits—earning you better rates and more benefits when you unlock this type of credit.

Yes, you may change your payment due date once per year by contacting our Customer Service Department at the phone number listed on your billing statement or on the back of your credit card.

To access the opensky Rewards site, login to your account or mobile app and select “opensky Rewards” from the dropdown. You’ll be taken to your personalized rewards page, where you can browse offers using the search bar and filters, and discover deals near you with the local offers map.

Adding your card to your mobile wallet is simple. Open your preferred digital wallet app and tap “Add.” Then, either take a photo of your card or enter the details manually. Accept the terms and verify your card to finish setup.

Via the opensky Mobile App or online account management – you can sign up for Auto-Pay and schedule recurring, monthly payments, or set up one-time payments.

To set up alerts:

1. Sign into opensky Mobile or go to “Sign In” on your computer

2. Select “Services” in the drop-down menu

3. Click “Alerts” from the navigation on the left

4. Choose when and how to stay informed

Just follow these steps - online or on your mobile app to set up FICO® tracking:

• On the Account Summary Page, click on the "View FICO™ Score" button on the FICO widget or select "View FICO® Score" on Services Drop-down
• View FICO® Terms & Conditions screen
• To opt-in, simply click the "Agree" button

Your payment is posted the same day the payment is made provided it is received before the daily cut off time. It may take up to five business days following the receipt of your payment to restore your Available Credit for future purchases.

Please contact our Customer ServiceDepartment by calling 1-800-859-6412. We welcome relay calls, please dial 711(Nationwide) to engage Telecommunication Relay Service.

You can report your card lost or stolen by phone by contacting us directly at 1-800-859-6412. We welcome relay calls, please dial 711 (Nationwide) to engage Telecommunication Relay Service. We will immediately place a block on your card and issue you a replacement card with a new card number.

Federal law states that you can get a free report from each of the three nationwide consumer credit reporting companies - Experian®, TransUnion® and Equifax® - once every 12 months. Don't be fooled by offers from companies to pull your credit report or websites that ask for payment to see your credit report; only https://www.annualcreditreport.com/index.action is the official site authorized by the Federal government.

Your rate of improvement depends on a few factors, including your current status, payment habits, and your management of this and any other lines of credit. Opensky is designed specifically to help people improve their credit fast, with an online/mobile app and tools like alerts to help monitor your account. Plus you will get considered for credit line increases that turbocharge your growth.

A secured credit card requires a one-time refundable security deposit to open and is equal to your credit limit. For example, if you deposit $100, your credit limit becomes $100. The beauty of the opensky secured credit card is that you can open an account without undergoing a traditional credit check. This is especially beneficial if you have a poor credit history or no credit history at all.

You’ll need to reset your credentials. Visit www.openskycc.com, open the menu and click the Sign In button located at the top. On the screen, choose Forgot Password, located below the Log In button, and follow the instructions. If you're still unable to sign in, please call us at the phone number listed on your billing statement or on the back of your credit card.

Once your credit card has been activated, you’ll need to create credentials to log in to your Mobile App. First, enroll in online account management. Simply visit www.openskycc.com, open the menu and click the Sign In button located at the top. Select the hyperlink Need to Enroll? It can be found below the Log In button.

The credentials you create for your online account management are the same ones that you can use to log in to the opensky app.

You can manage your payments and transactions in the opensky app right from your mobile phone or tablet, see your minimum payment due and next payment date, view recently posted transactions -- even make payments right from your device.

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Yes. Visit www.openskycc.com, open the menu and click the Sign In button located at the top to log in. Bookmark the MyAccount page as one of your favorites and log in whenever you need.

Visit www.openskycc.com and click the blue MyAccount button located at the top. You will be directed to the online account management login page. On a mobile device: Select the Menu option at the top and click Activate Card. Simply follow the instructions. On a desktop: Look for the bright green Activate Card button on the top right. Simply follow the instructions.

Please allow up to 12-14 business days from the date of your approval letter to receive your new credit card. If you have not received your card within this time, please contact us by calling 1-800-859-6412 (24/7). We welcome relay calls, please dial 711 (Nationwide) to engage Telecommunication Relay Service. We will review your account to determine if there has been any unauthorized charges and a new card will be issued.

The fastest way to fund your security deposit and get your card is to use your debit card at the time of application. Simply enter your debit card information into the Security Deposit section of the application. If you don’t have a debit card, you can fund your security deposit at a later date and choose from these easy options

• Western Union®
• Mail a check or money order

If you choose to fund your security deposit at a later date you will receive an email with the instructions and details on the next steps.

Federal law requires that all financial institutions know and confirm their customer’s identity according to the USA Patriot Act. The USA Patriot Act was created to help the government fight the funding of terrorism and money laundering activities. Federal law requires all financial institutions to obtain, verify, and record information that identifies each individual or entity opening an account.

Should you choose to withdraw your application, you may do so by contacting Customer Service at 1-855-763-6736.

Applications are usually processed immediately. If your application is approved, you will know immediately and receive an email. After application approval and processing of your security deposit, your credit card is made and then mailed to you. This can take up to 12-14 business days. In some instances, we may need clarification on information provided in your application prior to approval. If we do, we will send you an email or a text notification. Your responsiveness to these questions will determine the timing of receipt of your credit card. Always be on the look-out for emails from opensky. Please note: this email address does not receive incoming emails.

Yes! Opensky is one of the few issuers that doesn’t require a linked checking account to apply. Simply choose to pay your security deposit at a later date on your application. Then, after you've been approved, you will receive an email back with instructions on how and where to fund your account.

Capital Bank, N.A., is a publicly traded bank headquartered in Rockville, MD. that has offered a range of financial services to businesses and consumers since 1999, in addition to owning and operating a nationwide mortgage business and card company, opensky. Member FDIC. An Equal Housing Lender.

Yes, there is a $35 annual fee for the opensky Secured Visa® Credit Card. There is no annual fee for the opensky Plus Secured Visa® Credit Card. Opensky believes in being upfront. There are no hidden fees or charges. All of our pricing and fee information is transparent and can be reviewed (See cardholder agreements at the bottom of this page).

No. Your secured card will stay a secured Visa® credit card.

A credit limit represents the maximum amount you can spend on your credit card subject to approval. You decide the deposit amount, which directly determines your credit limit. It can range from as low as $100 to as high as $3,000, depending on the card you choose. The goal is to ensure you can manage payments effectively and succeed in building your credit! *All applications are subject to approval.

Opensky does not pull your credit there is no credit check. You can get approved for our opensky Secured Visa® Credit Card whether you have poor credit or no credit. The card is designed to help build credit history with its monthly reporting to all three major credit bureaus. As a secured card, it does require a security deposit. 

One of the benefits of your account is automatic monthly reporting to the three major credit bureaus. Paying your account on time, even your minimum payment, can help build a history of financial responsibility for you. A credit card is an important tool that lays the groundwork for your future finances.