Need to reach us?
We’re here.

Questions? Want to mail a payment?
Find our info below or call the number on the back of your card.

Contact us by mail
opensky Card Services
PO Box 9224
Old Bethpage, NY 11804-9224
Mail your payment
opensky
PO Box 660924
Dallas, TX 75266-0924
Mail your overnight payment
opensky
Attn: Lockbox 660924
6641 N Belt Line Rd, Ste 100
Irving, Texas 75063

Frequently asked

Lost or stolen card?

You can report your card lost or stolen by phone by contacting us directly at 1-800-859-6412. We welcome relay calls, please dial 711 (Nationwide) to engage Telecommunication Relay Service. We will immediately place a block on your card and issue you a replacement card with a new card number.

Who should I contact if I have not received my new credit card?

Please allow up to 12-14 business days from the date of your approval letter to receive your new credit card. If you have not received your card within this time, please contact us by calling 1-800-859-6412 (24/7). We welcome relay calls, please dial 711 (Nationwide) to engage Telecommunication Relay Service. We will review your account to determine if there has been any unauthorized charges and a new card will be issued.

How can I withdraw or cancel my application?

Should you choose to withdraw your application, you may do so by contacting Customer Service at 1-855-763-6736.

How do I report suspected fraud?

Please contact our Customer ServiceDepartment by calling 1-800-859-6412. We welcome relay calls, please dial 711(Nationwide) to engage Telecommunication Relay Service.

Why does it take so long for my payment to post?

Your payment is posted the same day the payment is made provided it is received before the daily cut off time. It may take up to five business days following the receipt of your payment to restore your Available Credit for future purchases.